Shipping Policy
Thank you for visiting and shopping at Christian DISC® (owned and operated by Arizona Christian Counseling LLC). Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location.
Shipment to P.O. boxes or APO/FPO addresses
Arizona Christian Counseling LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Arizona Christian Counseling LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Arizona Christian Counseling LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. Our Refund Policy (below) provides detailed information about options and procedures for returning your order.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location.
Shipment to P.O. boxes or APO/FPO addresses
Arizona Christian Counseling LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Arizona Christian Counseling LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Arizona Christian Counseling LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. Our Refund Policy (below) provides detailed information about options and procedures for returning your order.
Returns Policy
If you are not satisfied with our products and services and are still within 30 days of your original purchase date, your request for a refund will be honored, no questions asked. You can request it here.
It is a client’s responsibility to cancel payments authorized through PayPal or Stripe. If you decide to cancel your membership and discontinue using our products, please remember to login to your PayPal and cancel the authorization. (see instruction here for Paypal). For payments made through Stripe, you’ll need to contact us directly.
How to Return an Order
If you wish to return a product purchased from our website , please contact us. We will process your request and provide you with a return form that we will ask you complete and include with your return. Please use the original packaging, if possible. Kindly include the return form and item(s) to be returned in a sealed package. We recommend using protective packing materials to minimize any damage to the product(s). Please remove any other labels from the package.
For your protection, and to ensure prompt delivery, we recommend that you send your return via UPS or insured USPS Parcel Post and retain the receipt for your records. Please note: Arizona Christian Counseling LLC, is not responsible for return postage, the cost of insurance, or lost or undelivered items.
Please mail your package to the following address:
Arizona Christian Counseling LLC
9299 W Olive Ave
Ste 212
Peoria, AZ 85345
When You Can Expect to Receive a Refund
Processing time for returns is usually 7-14 business days from the time the returned package is received by us. Upon receipt of your return shipment, we will send you an email confirmation to let you know we’ve received your package and are processing your refund. We are happy to refund the purchase price for the item(s) – plus any taxes paid, less any discounts, rebates, credits or refunds already provided in connection with the purchase. The original shipping and handling charges, if any, cannot be refunded.
It is a client’s responsibility to cancel payments authorized through PayPal or Stripe. If you decide to cancel your membership and discontinue using our products, please remember to login to your PayPal and cancel the authorization. (see instruction here for Paypal). For payments made through Stripe, you’ll need to contact us directly.
How to Return an Order
If you wish to return a product purchased from our website , please contact us. We will process your request and provide you with a return form that we will ask you complete and include with your return. Please use the original packaging, if possible. Kindly include the return form and item(s) to be returned in a sealed package. We recommend using protective packing materials to minimize any damage to the product(s). Please remove any other labels from the package.
For your protection, and to ensure prompt delivery, we recommend that you send your return via UPS or insured USPS Parcel Post and retain the receipt for your records. Please note: Arizona Christian Counseling LLC, is not responsible for return postage, the cost of insurance, or lost or undelivered items.
Please mail your package to the following address:
Arizona Christian Counseling LLC
9299 W Olive Ave
Ste 212
Peoria, AZ 85345
When You Can Expect to Receive a Refund
Processing time for returns is usually 7-14 business days from the time the returned package is received by us. Upon receipt of your return shipment, we will send you an email confirmation to let you know we’ve received your package and are processing your refund. We are happy to refund the purchase price for the item(s) – plus any taxes paid, less any discounts, rebates, credits or refunds already provided in connection with the purchase. The original shipping and handling charges, if any, cannot be refunded.
